PAYMENT

Swiss banks manage over 2.4 billion payment transactions annually, requiring robust infrastructure, continuous monitoring, and strict compliance to international standards. Payment Process Outsourcing (PPO) is increasingly adopted as a practical solution, allowing banks to optimize operations, reduce costs, and maintain high service standards. The Swiss Interbank Clearing (SIC) system, operational since 1987, underpins the country’s sophisticated payment infrastructure, which has recently been enhanced with the launch of SIC Instant Payments. This system processes a significant portion of retail transactions in real-time, driving the need for advanced solutions to address technical integration, resource constraints, and compliance challenges.

PPO enables banks to outsource payment operations to specialized providers, focusing on transaction automation, fraud prevention, compliance management, and security. The benefits include improved efficiency, standardization, and reduced operational costs. Banks must also ensure strong risk management frameworks to protect data security and manage vendor relationships effectively.