Banking Operations as a Service
Middle & Back Office Competence Center
Specialist operational capacity, governed by SLA and ready to scale.
Turn operational capacity into a measurable, scalable service.
SLA-Driven5x7 · 08:00-18:00Swiss Contracts
01 Operational Coverage
End-to-end core processes, coordinated with Front Office, Accounting, Treasury, Legal and Custodians.
Middle Office
Product ControlDaily P&L · FO/Accounting · Murex, Calypso
Trade SupportConfirmations · SWIFT · front-to-settlement
Collateral ManagementOTC & repo · margining · counterparties
Performance & AttributionPerformance · benchmarks · portfolio insight
Back Office
SettlementSecurities & cash · SWIFT/T2S · fails
ReconciliationCash, securities, positions · break resolution
Corporate ActionsDividends, splits, tender offers · custody
Fund AccountingNAV · SimCorp/Multifonds · audit
Custody OperationsSafekeeping · custodian coordination
Payments & Cash MgmtPayments · cash flow · Treasury
02 Two Delivery Models
Remote
Pre-purchased hour basket
On-Premise
Dedicated team at fixed price
03 Internal Operations vs FORFIRM Co-Sourcing
| Dimension | Internal Operations | → | FORFIRM Co-Sourcing |
|---|---|---|---|
| Capacity | Staff-constrained | Scalable on demand | |
| Cost | Fixed overhead | Predictable consumption | |
| Continuity | Key-person risk | Shared knowledge | |
| Governance | To be established | SLA, KPI and reporting included |
Capacity
Staff-constrained
Scalable on demand
Cost
Fixed overhead
Predictable consumption
Continuity
Key-person risk
Shared knowledge
Governance
To be established
SLA, KPI and reporting included
Why FORFIRM
Specialists trained for complex environments
Experience with leading Swiss banking systems
Fast activation and flexible capacity
