Website FORFIRM Consulting SAGL

ABOUT FORFIRM

FORFIRM delivers innovative, tailored solutions to real business challenges by combining deep industry expertise with a flexible, knowledge-driven approach. We are proud to be a company with no predefined barriers or rigid frameworks: we listen, we understand, and we build solutions that truly meet our clients’ needs. Our culture is based on meritocracy, openness, and personal initiative – a place where everyone can shape their role and contribute meaningfully.

ABOUT THE ROLE

We are seeking a skilled and motivated Card Systems IT Analyst to strengthen our international team. The ideal candidate has 3 to 6 years of experience in comparable roles and is comfortable operating at the intersection of business needs and technology delivery. You will be responsible for analysing card management workflows, defining functional and technical requirements, and supporting project teams throughout the entire delivery process, from initial scoping through to production, within a modern cloud-native setting.

KEY RESPONSIBILITIES
  • Integrate into a DevOps working model, maintaining active collaboration with engineering teams throughout the software lifecycle
  • Manage application configurations using version control tools such as Git and Bitbucket
  • Support initiatives related to system monitoring, logging, quality assurance, and scalability
  • Assist in diagnosing and resolving issues affecting applications and infrastructure in distributed, cloud-native environments
  • Gain familiarity with CI/CD pipeline structures and automation frameworks
  • Provide analytical support for the investigation and resolution of application incidents and production-level issues
  • Work in close coordination with internal and third-party development teams across build, testing, and release stages
  • Develop detailed technical artefacts including application specifications, integration flow diagrams, and data mapping documents
  • Contribute to the design and continuous improvement of microservices-based solutions deployed in cloud environments
  • Interface regularly with internal stakeholders from Operations, Risk, Compliance, and Security functions
  • Elicit and formalise business needs, converting them into structured functional and technical documentation
  • Map and assess end-to-end card management workflows covering areas such as card issuance, lifecycle management, transaction authorisation, clearing and settlement, fraud prevention, and chargeback handling
  • Advise business units on IT solution design that aligns with operational, regulatory, and compliance requirements
WHAT ARE WE LOOKING FOR?
  • 3 to 6 years of professional experience in IT analysis, preferably within the banking or financial services sector
  • Degree in Computer Science, Information Technology, Management Engineering, or a related discipline
  • Working knowledge of: DevOps methodologies and CI/CD pipelines, Git / GitHub, microservices architectures, Kafka or equivalent event streaming platforms, Change Data Capture (CDC), PostgreSQL, Java, monitoring and logging tools (e.g. Splunk, Dynatrace)
  • Solid understanding of credit and debit card payment systems and their underlying architectures
  • Strong interpersonal and communication skills, with the ability to engage multiple stakeholders effectively
  • Excellent written and spoken Italian and English (mandatory); German or French is considered a plus
  • Familiarity with cloud environments, with preference for Google Cloud Platform (GCP)
  • Meticulous attention to detail and ability to manage complexityStrong analytical mindset and structured approach to problem-solving
  • Excellent knowledge of Microsoft Office
WHAT WE OFFER
  • A collaborative team culture built on trust, openness, and continuous learning
  • Exposure to high-impact, international projects across leading Swiss banking institutions
  • A results-driven environment that rewards initiative and supports professional development

FORFIRM is an equal opportunity employer that values diversity. All qualified applicants will be considered without discrimination based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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At FORFIRM, accessible from www.forfirm.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by FORFIRM and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in FORFIRM. This policy is not applicable to any information collected offline or via channels other than this website.

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INFORMATION WE COLLECT

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

HOW WE USE YOUR INFORMATION

We use the information we collect in various ways, including to:
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LOG FILES

FORFIRM follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

COOKIES AND WEB BEACONS

Like any other website, FORFIRM uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. For more general information on cookies, please read"What Are Cookies".

ADVERTISING PARTNERS PRIVACY POLICIES

You may consult this list to find the Privacy Policy for each of the advertising partners of FORFIRM. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on FORFIRM, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that FORFIRM has no access to or control over these cookies that are used by third-party advertisers.

THIRD PARTY PRIVACY POLICIES

FORFIRM's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA PRIVACY RIGHTS (DO NOT SELL MY PERSONAL INFORMATION)

Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR DATA PROTECTION RIGHTS

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
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